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Dear Mr. Raven
"...Besides the boat, the most impressive aspect of this purchase was the level of customer service we have, and continue to receive months after the sale." "NO DETAIL has gone UNaddressed, no matter how small or inconsequential. I am really truly amazed that everyone at Boat Town is so concerned, and successful, satisfying the customer needs. I really appreciate the level of professionalism I received from everyone, especially Cory Webster. It is really admirable that your organization still practices quality customer service, when so many companies have given it up. Please thank everyone on your staff and let them know that their efforts do not go unnoticed!" Simon and Tammy
328 Four Winns Vista Cruiser Owners Lake Travis
Dear Joe
"Thanks for all you did. The boat is awesome -- Boat Town and you are our new heros -- very impressed!!! Your boat captain is top notch too. He was so thorough -- again, very impressed." Carl & Lisa Cannon
Dear Mr. St. Clair
Cobalt President "...From my experience it’s clear that they (Boat Town) are establishing a relationship with a customer, and not just selling them a boat. I told Clayton that it would be a pleasure to refer anyone I know that’s interested in a boat to his dealership for a Cobalt. I wish to express my thanks to you and everyone in your organization for delivering the best boat of its kind. I know we will enjoy it for years to come." Egon
Cobalt 220 Owner Lake Austin
Dear Daron
"...You and Boat Town have made our purchase so pleasant. My wife Sylvia and I purchased the Cruiser 320 Express in October of 2008 as our first ever boat. You have made sure that from the start we have been taken care of, from the silliest question to any service item, you have been there. We absolutely love Field Office (boat's name) and will continue our relationship that has already blossomed into a friendship. As we continue to enjoy our Field Office you will be right there to put us into Field Office II. Daron, thanks again for all you have done." Eric & Sylvia Muchnick
Cruiser 320 Express Owner
Dear Mr. Raven
"...The whole process and how it was handled up and down the chain of command, gave me great confidence that Boat Town and Cobalt would handle the problem to my satisfaction, and, indeed, it was. The staff showed genuine concern and real customer service in handling the problem and getting it resolved in a timely fashion." Phil
Cobalt 262 Owner Lake Travis
Dear Joe
"....You and Boat Town are a credit to your industry. I am looking forward to doing business with you for many years to come. Thanks again Joe." Drew
200 Four Winns Horizon Owner Canyon Lake |
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